Shipping
Commendable shipping performance: how it’s measured
- Fill rate averaged 99% in '07
- That’s the top beige line. We calculate it more stringently than other suppliers by omitting partial deliveries. So if you order ten different split collars and we ship nine complete, but only 99 out of 100 pieces on the last, the fill rate for your order is 90%, not 99%.
- On time, 100% complete deliveries averaged 96.7 in ‘07%
- That’s the pink line. It tracks an even more challenging, self-imposed measurement. We combine our fill rate results with the number of orders we deliver on time, according to customer requirements. After all, you want your orders shipped complete and on time.
